INFORMATION & FAQs

WHO IS THIS COACHING FOR?

I'm a gender-neutral, inclusive coach who only works with the folk that want to be coached. If you have clarity to find, goals to achieve and the commitment to the effort required to get there, we're likely to be good fit!

WHO IS THIS COACHING NOT SUITABLE FOR?

If you are someone looking for a quick fix solution, or need therapeutic intervention, we are likely not a good fit. I offer 100% to committed clients who are prepared to get curious, do the work and commit to their self development and growth

HOW DO YOU KNOW IF COACHING WILL BE THE RIGHT PATH?

1. Have a read through the website and see if anything resonates for you.

2. If you are looking for 1-1 or team support, please book in for a complimentary call to ensure our energy aligns and that my approach is what you are looking for.

3. If you are looking at the Courage Collective, come and try us out for a month. If you love it, stay. If you don't, leave. There's no contract and no stress from me.

HOW DOES 1-1 COACHING WORK?

After your connection call, we'll agree a date, I'll send you a Teams link and off we go. Bring a fresh notebook, a pen, a cuppa and the curiosity to embrace the process. My role is to ask you questions, to listen deeply and help you find clarity and confidence as you move forward. After each session, we'll book in the next one, you'll be sent a quick reflection form for data collection and then its over to you to do what you said you were going to. I'm your ally, your advocate and I'll be there by your side, cheering you on and believing in you, every step of the way.

IS COACHING GUARANTEED?

There are no guarantees in coaching. Your outcomes are dependent on you.
What I can guarantee is that I will show up for you so that you have best possible start point to create an aligned plan of action that allows you to make consistent, milestone progress.

The value of coaching is in the space to think and the accountability to take consistent action with the long-term shifts you will make.

WHY SHOULD I INVEST IN COACHING OR YOUR SERVICES?

Great question. Which can only be answered by asking you - what will be the outcome in 3/6/12 months time if you do not? Only you can define the value of your investment, but improved retention, communication, happier staff and more productive teams and personal clarity, confidence and courage to go after your goals seem pretty good reasons...

WHAT IS YOUR COACHING STYLE?

My natural style is people first. I am a confident introvert, an excellent listener and will reflect back what I hear, see and notice from your words, body angauge and tone. I am relaxed - there are no formalities and I'll most often be wearing a wooly jumper as my office is cold! I will be direct and reflective without judgement. All of you is welcome. I'm not expecting you to be a certain way - my only ask is that you come with an open heart and a curious soul to see what happens on the journey.

HOW TO PAY?

* Ideally online into my business account, or if you prefer, BACS transfer or cash!

* Courage Collective payments will be taken before you can access the services.

* 1-1 & team clients: Full details will be sent with your invoice once a service is booked along with your invoice and contract.

ARE FLEXIBLE PAYMENT TERMS OFFERED?

* 1-1 / TEAMS - I've got you. Please ask me at your connection call.
* COLLECTIVE - payment terms not offered as these are already set at monthly investment.

DISCOUNTS?

* I offer a 2-months free discount for an annual commitment on the Courage Collective, as well as periodical offers.

* Standard Learning Credits (SLC) are acceptable as payment.

REFUNDS?

* Annual memberships - no. There is plenty of opportunity to try before you commit fully but you'll be covered by a 14-day money back guarantee.

* Courage Collective - no. Please feel free to try us for a month. If you don't like what you see, you are welcome to say goodbye with no stress.

* 1-1 coaching - if you do not see the value of the coaching after one session, I will refund the remainder of your money on a pro-rata basis.

** Teams / organisations - you will have a specific contract provided.

HOW LONG DOES A TYPICAL COACHING SESSION LAST?

* 1-1: 60 minutes

* Courage Collective Group session: 60 minutes

* Team - depends on what you need.

HOW ARE SESSIONS DELIVERED?

* 1-1 and Courage Collective sessions are offered remotely via Teams.

* Team workshops are offered in-person.

WHEN WOULD I HAVE MY COACHING?

You'll be sent a schedule link to make your own bookings and the recommendation is fortnightly sessions with a gap of no more than 4 weeks for optimal momentum and progress. I try to accommodate where I can but I do have a young family and prioritise time around them after school runs and evenings.

HOW SOON CAN I START?

As soon as a payment is received and a booking is made, if there is a slot in the calander, you're good to go!

HOW ARE SESSIONS SCHEDULED?

Once you have booked and paid for your service, you'll be sent an automatic link to book your session. You can change this at any time.

WHAT IF I NEED TO CANCEL?

A minimum of 24 hours notice to cancel or change the appointment otherwise the session will be forfeited as it is unlikely to be filled at that range.

IS THERE A MINIMUM COMMITMENT FOR COACHING?

There are clearly laid out offerings that are set by the number of recommended sessions.